| ??? 12/12/07 15:22 Read: times |
#148103 - One night in a tech support Responding to: ???'s previous message |
Some 25 year ago I worked a few months on a tech support for book keeping systems. In a way that was fun. And it was also rewarding - if You had the nerves of a cow....
There was this particularly tedious customer whose voice is still echoing inside my hollow head. Customer: "What should I do now ?" Me: "Please, press the F2 key." "klicketi - klacket. A long series of keyboard sounds..." Customer: "And now ?" Oliver, I bet that You have also contributed something to the smoothness of the support. Propably Your e-mail was the only one that clearly stated the problem and was easy to understand.... And Yes, thumbs up for the very quick response. |
| Topic | Author | Date |
| Snatching victory from defeat? (tech support) | 01/01/70 00:00 | |
| One night in a tech support | 01/01/70 00:00 | |
| one early morning in tech support | 01/01/70 00:00 | |
| I am not particularily impressed | 01/01/70 00:00 | |
| but think of the alternative | 01/01/70 00:00 | |
| absolutely a "necessary evil" | 01/01/70 00:00 | |
| this is why they put faulty drivers on the CD... | 01/01/70 00:00 | |
| I work from cheat .............. | 01/01/70 00:00 | |
| Simple answer. | 01/01/70 00:00 | |
| Frank is this a Joke . | 01/01/70 00:00 | |
| Thumbs down for Cypress | 01/01/70 00:00 | |
| my experience with Cypress | 01/01/70 00:00 | |
| What, it's not Atmel the "notouch" anymore? :-) | 01/01/70 00:00 | |
| now it's two | 01/01/70 00:00 | |
| Round-the-clock support? | 01/01/70 00:00 | |
| two | 01/01/70 00:00 | |
| round-the-clock | 01/01/70 00:00 | |
| My Allegro Experience | 01/01/70 00:00 | |
| Small fry buyers. | 01/01/70 00:00 | |
| re;tech support | 01/01/70 00:00 | |
| To Allegro, to Michael | 01/01/70 00:00 | |
My experiences | 01/01/70 00:00 |