??? 12/14/06 14:46 Read: times |
#129456 - Field repair Responding to: ???'s previous message |
Erik said:
A techie asked for a scope for a field repair. No 'clipped" probes were available, we got two overninght from digi and sent the techie on his way. Two days later he came back with 2 probes without any clips. No, I did not harrass him for this, I know how busy/confusing it can be at a customer site, but if I had a supplier with "accessaory kits" I would sing that suppliers praise. Yes, you are right. Field repair missions show some higher "collateral damage"... Erik said:
Our field scopes are Tektronix 720s (rechargable battery operated) Lucky you! Kai |