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???
04/18/08 19:38
Modified:
  04/18/08 19:40

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#153689 - It is up to you and your colleagues
Responding to: ???'s previous message
Jerson Fernandes said:
Richard Erlacher said:
Jerson,
Now consider the fact that all those apparently corrupt dealers. Each of them has to pay the customs duty required to get his product into India. True enough, they consolidate shipments so they can save on freight cost, but they surely can't do the same with customs duty.

Global problems like under-invoicing by big traders affect small developers like me due to which we get squeezed on our tiny quantities. However, samples get through without a hitch.

Richard Erlacher said:

If people would simply not tolerate the very high "rip-off" prices in combination with the risk of counterfeits, both would go away. It requires a concerted effort from an organized group of developers. Perhaps a bit of networking would be of use.

Its very sad. We still wait for someone to bell the cat. Because, the CAT is very BIG and FAT. But of late, we have a Right to Information Act thats proving effective. Moreover, you need time on your hands (which translates to money) to fight for whats rightfully yours.

Richard Erlacher said:

Have you attempted to use manufacturers other than Atmel? Which ones? How were you treated? In what quantity were you wishing to deal?

I use Microchip, Cypress PSoC besides the 8051 from NXP and Atmel devices. My dealings with Microchip are pleasant till date. Cypress too is only too willing to please. Of course, these are the local reps for the companies concerned; not the retail shops who sell surplus/defects.

That makes me wonder why you deal with the retail shops at all.

Richard Erlacher said:

One other thing ... While this is not directly an ATMEL problem, if you and others whom you know to be using ATMEL components stop using ATMEL parts because they are not available without the inherent risk of counterfeiting, you can make it ATMEL's problem by refusing to use their components unless they sell them directly to you or provide a distributor who will treat you fairly.

Things are different now than they were when I was dealing with this on a day-to-day basis. Back then, we had multiple manufacturers producing nearly any component that we used, and it was, in many companies, a "firing offense" to use a sole-sourced part. That gave the board designer considerably more leverage than he has today, when nearly every component is sole-sourced and proprietary.

Unfortunately, most developers like me work with tiny quantities which may escalate to 100s of devices a quarter. This is hardly a quantity that shakes manufacturers or their reps out of their slumber.

Richard Erlacher said:
Now, the reason I don't use ATMEL is exactly that they don't fix the problems and don't ensure their products are faulty, and don't warn of production problems, don't even tell the truth about flaws in their product, and, in fact, try to blame the customer rather than accepting responsibility for their screwups.

Smiling - I understand. The last I used an Atmel device to read power consumption, I found lots of issues with the device. After some random emails between one of the chip designers and me, they marked the chip as abandoned/obsolete because the DSP on board that chip refused to behave.

Richard Erlacher said:

This may sell in Asian culture, though I doubt it, but it doesn't sell here.

True, people here still have to begin to taste success in fighting for their rights. And its hard to explain to folks in Europe.


Jerson,

I understand that, at the pace at which the high-tech commerce in India is expanding, governmental institutions and the culture cannot easily keep up with it. I also understand that much of the moderate-scale development is being done by very small developers, often private individuals, and that in an economy where people don't have lots of money to venture on the "off-chance" that they can raise enough venture capital to turn their very creative ideas into a profitable business, it's painful to take any monetary risks at all.

Further, I clearly understand that the vast majority of concern is about "How much money can we make this week?" rather than the longer-term potential an idea can produce. That certainly would explain why there are so many efforts to replicate the work of others rather than striking out on one's own to do something new and unique.

This business of aligning the government and law enforcement with the will of the people is a difficult and time-consuming process, and, right now, it seems that India is at the stage where the U.S. was, at least in that respect, in the late 19th century. People with resources have power, and people without, don't. Since it is hard work, though, it should be apparent that one has to do something rather than simply tolerating the circumstances.

You didn't address the matter of cost of postage from Europe or the U.S. versus the rather ridiculous price that was paid for these 6 apparently defective or mislabeled parts. Lynn Reed indicated that a small package from the U.S. to India should cost on the order US$10, while you seem to believe it will cost US$50. That's certainly something I'd want to study out.

Once local vendors learn that YOU have learned how to get what you want from outside the country, and why you are willing to go to the trouble, they may change their behavior. Until you do that, it's certain they won't.

Once you let manufacturers know that you're not even considering their products for your new designs because you can't get them at competitive prices, they may do something. It's certain that they won't if you don't complain, though, as it's "the squeaky door that gets the oil."

You can't do all this alone. You have to enlist the cooperation of every small developer you know, including your competitors, as you're all in the same sinking boat, and will surely perish if you don't learn to swim.

Perhaps the place to start is to get together with other local electronic component users, and place monthly colective orders, which then would be large enough to make the impact of the shipping cost less onerous. As I've already stated, I don't know the low-level details of what goes on in the high-tech community in India.

I would point out one thing, though, and that's that whenever I've purchased passives from China, usually via eBay, I've paid, say, $20, for 5000 components, of which $15 was for postage.

I'd guess it doesn't cost that much shipping from China to India. Yes, I've endured uncertainty, waiting, and so on, but I'm not shy about paying just as much for a low price + high freight as for high cost and low freight. It all depends on how you're treated. The indigenous vendors seem bent on cheating you. U.S. and European vendors have learned that it works better to be fair with customers. Your local vendors won't learn much if there are no consequences for mistreating you. Sometimes, it's painful to take the necessary steps, but if you won't do anything about it, then you're their lawful prey.

Ghandi surely demonstrated that the actions of a single person can make a significant difference in the outcome.

RE




List of 60 messages in thread
TopicAuthorDate
Caution notice to Indian Buyers of Atmel Devices            01/01/70 00:00      
   Problem with Atmel            01/01/70 00:00      
      You're better off on eBay!            01/01/70 00:00      
      I don't think that's the problem?            01/01/70 00:00      
         You are right , with online I mean provisions            01/01/70 00:00      
            No problems here...            01/01/70 00:00      
               No problems here...            01/01/70 00:00      
                  Oh, I see.            01/01/70 00:00      
                     Farnell /Rs components are OK for            01/01/70 00:00      
                        caution notice --            01/01/70 00:00      
                           Happy to see you clarify            01/01/70 00:00      
                           no info from Vimal            01/01/70 00:00      
   And their website is infected too!            01/01/70 00:00      
      trojan            01/01/70 00:00      
         Maybe you were infected.            01/01/70 00:00      
            Let me see            01/01/70 00:00      
               Trojan Details            01/01/70 00:00      
                  protect yourself... don't buy crapware even if it is free            01/01/70 00:00      
                     And I say, I'm happy with it!            01/01/70 00:00      
                        M$IE, Atmel, or both? ;-)            01/01/70 00:00      
                           Atmel's micros            01/01/70 00:00      
                     Maybe, but it's a separate problem ...            01/01/70 00:00      
                     Image zoom with IE            01/01/70 00:00      
                        get FF3            01/01/70 00:00      
                           the latest is FF v2.0.0.13            01/01/70 00:00      
                              try google "firefox 3"            01/01/70 00:00      
                        I noticed it in FireFox but no in IE ...            01/01/70 00:00      
                  Yes            01/01/70 00:00      
   it seems to be quite a penalty            01/01/70 00:00      
      Two sides to this story...?            01/01/70 00:00      
         Not clear            01/01/70 00:00      
            It\'s an ATMEL problem ...            01/01/70 00:00      
               just imagine            01/01/70 00:00      
                  that's not universally true            01/01/70 00:00      
                  "delete" why? that can be fun for many beginers            01/01/70 00:00      
                     e.g.            01/01/70 00:00      
                        Oh I see            01/01/70 00:00      
      I don't use            01/01/70 00:00      
         Why not? It works VERY well!            01/01/70 00:00      
            Trust            01/01/70 00:00      
               I doubt I would like that ...            01/01/70 00:00      
               Call me paranoid            01/01/70 00:00      
   Clarification            01/01/70 00:00      
      Clarification 2            01/01/70 00:00      
         Clarification            01/01/70 00:00      
            This still doesn\'t wash ...            01/01/70 00:00      
               Ok, specifics            01/01/70 00:00      
                  It is up to you and your colleagues            01/01/70 00:00      
                     Let us Start it            01/01/70 00:00      
                        I'm not sure you'll get a lot of agreement            01/01/70 00:00      
                           Very relevant            01/01/70 00:00      
                              Yes, the times are a-changing, but it's up to you!            01/01/70 00:00      
      Why pay so much?            01/01/70 00:00      
         Grey Market Distribution            01/01/70 00:00      
         Let me try            01/01/70 00:00      
            25-30 years ago it meant something else            01/01/70 00:00      
               Grey            01/01/70 00:00      
               Yes counterfeiting is illegal but.....            01/01/70 00:00      
                  why not ...            01/01/70 00:00      
               Postage from US to India            01/01/70 00:00      

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