??? 11/13/08 13:36 Read: times |
#160012 - Nothing more annoying ... Responding to: ???'s previous message |
The positive effects of high-quality service and support are felt slowly and over time, while the effect of 1200 RMA's, though you've sold only 750 of your legitimate product, is felt immediately and will put you out of business in short order as well.
... than having to explain to a customer that he doesn't have a problem with "your" product that has "your" name on it, but with a copy instead. |