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???
06/01/05 11:08
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#94178 - If it's mine, I can do what I want to
Responding to: ???'s previous message
I worked once for a company where half the calls to customar support was for ancient products. The cost of responding to these calls with "we do not support this fossil" which usually took several minutes because, invariably, "can you just answer this" or worse came up was enormous. Maybe the removal of the above is the only way to get rid of that cost.

If there was such a high demand for this kind of info, and such a cost connected with it, the wise move would be to provide all the support the customers need for the obsolete products - for a fee. A separate support line for obsolete products, say, $3/minute, seems like a great opportunity for me... You're obligated to provide support for your product during the warranty period for free, but later it's definitely your right to charge for that. This way instead of lose:lose situation (you lose time=money, customer doesn't get answers) you get a win:win situation (you profit, customers get the support.)

Anyhow I see nothing wrong morally or otherwise to do whatever you want with something you own.
That way of thinking is one of the fundamental evils in our civilisation - see the starving beggar example.
The name's greed.

If the above action bt a company offend you, stop dealing with the company and - if you need to vent - post in a forum why you did so.
, which is exactly what I'm doing :D




List of 55 messages in thread
TopicAuthorDate
[OT]To DOS OrCADians            01/01/70 00:00      
   Just Becasue,,,? ? ? ? ?            01/01/70 00:00      
      Possibly            01/01/70 00:00      
         Possibly            01/01/70 00:00      
      Just because, ...?            01/01/70 00:00      
         Thanks,.....But...            01/01/70 00:00      
            US copyright <> UK copyright            01/01/70 00:00      
            Right v Legal            01/01/70 00:00      
               Interesting            01/01/70 00:00      
                  Myths & Misunderstandings            01/01/70 00:00      
                  Rights vs ownership.            01/01/70 00:00      
            Law vs justice...            01/01/70 00:00      
               freeloaders            01/01/70 00:00      
                  !freeloaders            01/01/70 00:00      
                     more so...            01/01/70 00:00      
                        it is not engineering, it's business            01/01/70 00:00      
                           re            01/01/70 00:00      
                              If it's mine, I can do what I want to            01/01/70 00:00      
                                  If it's mine, I can do what I want to            01/01/70 00:00      
                                    it is called "corporate survival"            01/01/70 00:00      
                                    need vs desire            01/01/70 00:00      
                     making all shoes on the same last            01/01/70 00:00      
               Justice?            01/01/70 00:00      
                  Answer is wrong?            01/01/70 00:00      
                     Answer is right            01/01/70 00:00      
                     score answer is wrong - my guess            01/01/70 00:00      
                        relative perspectives            01/01/70 00:00      
                           geographically            01/01/70 00:00      
                              Assertions            01/01/70 00:00      
         copyright vs trademark            01/01/70 00:00      
            not here            01/01/70 00:00      
               Correction            01/01/70 00:00      
      There are times            01/01/70 00:00      
         same question            01/01/70 00:00      
            Different situation            01/01/70 00:00      
               that is on topic            01/01/70 00:00      
                  Not for this thread            01/01/70 00:00      
         Exactly my situation...?            01/01/70 00:00      
            Borland stinks            01/01/70 00:00      
               Open source            01/01/70 00:00      
   simple solution            01/01/70 00:00      
      old, pre-Windows OrCAD            01/01/70 00:00      
   BTW... any OrCADians here, after all?//            01/01/70 00:00      
      any OrCADians here, after all - yes            01/01/70 00:00      
         DOS OrCAD was 'obsoletified' on purpose            01/01/70 00:00      
            not so            01/01/70 00:00      
               Why it's gone ......            01/01/70 00:00      
                  A political decision            01/01/70 00:00      
                     A truth            01/01/70 00:00      
      Here!            01/01/70 00:00      
         Hi there!            01/01/70 00:00      
            Collars and cuffs            01/01/70 00:00      
               243            01/01/70 00:00      
                  243            01/01/70 00:00      
                     [OT]Jo            01/01/70 00:00      

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