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???
02/06/07 22:20
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#132183 - Our FAE didn't protect us ...
Responding to: ???'s previous message
Despite the fact that I told him I preferred not to insert "middle men" in the discussion he apparently figured he should at least attempt it. In retrospect, I can see why.

We wanted an on-board bootloader, and abuilt-in SDRAM interface. We didn't care about their built-in DSP's. We were disappointed when their silicon didn't function at rated speed, but that wasn't a deal-breaker at that point. We needed more SDRAM than they put on their EVB, and when they sent the EVB that wouldn't even talk to the SDRAM, and had, with the addition of the ultra-expensive SRAM board, only half as large as the minimum we required, we were beginning to see what was going on. Then, it turned out they didn't have development support comparable with the competitors that had, by that time, six months later, come along, so we were "going soft" on their no-longer "super" chip. They'd charged us $2500 for software that EVERYONE competing with them gave away for free, and which was much less complete, much less functional, and much less useable, as it couldn't be used on their now much less-capable "development" platform.

Then they started to behave as though it was MY fault that their silicon didn't work.

I didn't lose my job over it, but they certainly lost about $10M$ per year in sales, that year, and probably more in the future, as I'll never even consider another ATMEL product.

RE


List of 57 messages in thread
TopicAuthorDate
An 8051 on a DS board            01/01/70 00:00      
   down memory lane            01/01/70 00:00      
      thanks.            01/01/70 00:00      
         Etchant undercutting            01/01/70 00:00      
            photoresist?            01/01/70 00:00      
   I would let them fabricate...            01/01/70 00:00      
      3 or 4 revisions later...            01/01/70 00:00      
         Coming down to earth with a bang...            01/01/70 00:00      
            Yes            01/01/70 00:00      
            Not a valid question            01/01/70 00:00      
               My intention is not what you think...            01/01/70 00:00      
                  SS I think is better            01/01/70 00:00      
                     In your case, wire-wrap would be better yet.            01/01/70 00:00      
                        answer            01/01/70 00:00      
                           one thing at a time ...            01/01/70 00:00      
                              yes I have            01/01/70 00:00      
                                 Why?            01/01/70 00:00      
                                    even bettwr            01/01/70 00:00      
                                    Oh, please, please, please ... not ATMEL!            01/01/70 00:00      
                                       Just curious, why?            01/01/70 00:00      
                                          Richard has his reasons, here is mine            01/01/70 00:00      
                                             Come on, are we snivellers or professionals??            01/01/70 00:00      
                                                no 'advice' in my post            01/01/70 00:00      
                                                   Semantic quibblings...            01/01/70 00:00      
                                                      Forewarned is forearmed ... once bitten, twice shy            01/01/70 00:00      
                                                Waitaminute ... those others didn\'t do that            01/01/70 00:00      
                                                   attitude - arrogance we agree            01/01/70 00:00      
                                                      Our FAE didn't protect us ...            01/01/70 00:00      
                                                   Again a single event...            01/01/70 00:00      
                                                      No, Kai, it's a year-long string of events            01/01/70 00:00      
                                                         Then stay away from Atmel's products...            01/01/70 00:00      
                                                            Yes, that seems to work satisfactorily            01/01/70 00:00      
                                             Well, that's a reason.            01/01/70 00:00      
                                                OT - Fortran compiler            01/01/70 00:00      
                                                Atmel works for me            01/01/70 00:00      
                                                   Of course it does            01/01/70 00:00      
                                                Off topic, but - Fortan compiler?            01/01/70 00:00      
                                                   Fortran            01/01/70 00:00      
                                                      Sad but true...            01/01/70 00:00      
                                                   Rob, Caslav Why put that in this thread?            01/01/70 00:00      
                                                      Agreed...            01/01/70 00:00      
                                                         Sorry            01/01/70 00:00      
                                                         A new thread\'s warranted            01/01/70 00:00      
                                                            Anything else?            01/01/70 00:00      
                                                               Yes...            01/01/70 00:00      
                     SS is easier            01/01/70 00:00      
            It doesn't take long to wire-wrap ...            01/01/70 00:00      
   Two sided board alignment            01/01/70 00:00      
   Q for Mike            01/01/70 00:00      
      F15T8BL            01/01/70 00:00      
         a guide for double sided pcb fab            01/01/70 00:00      
      OSRAM            01/01/70 00:00      
      back in the \"old days\"            01/01/70 00:00      
   a footnote            01/01/70 00:00      
      if you have a ground plane ...            01/01/70 00:00      
         HUH?            01/01/70 00:00      
            Yes, it's the made-in-the-kitchen ones ...            01/01/70 00:00      

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